Asian Spectator


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Forrester's 2021 Australia Banking CX Index: Banks Should Not ...

  • Written by LATEST ASIANET NEWS RELEASES
  • Published in Asia Net
SYDNEY, Nov. 8, 2021 /PRNewswire-AsiaNet/ -- -Average CX quality of banks improves from 2020; NAB and Suncorp leapfrog into the "good" category According to Forrester's (Nasdaq: FORR) 2021 Australia Banking Customer Experience Index (CX Index(TM)), the quality of customer experience amon...

Authors: LATEST ASIANET NEWS RELEASES

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