Asian Spectator


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Delivery options and free returns highly important to Asia Pacific’s online shoppers, finds DHL eCommerce global survey

  • Online shoppers in the region expect to have more flexible and convenient delivery options, with a preference for home delivery
  • Survey respondents claim quicker delivery times and real-time tracking tend to improve their online shopping experience
  • Fear of fraud is a barrier of cross-border online purchase

SINGAPORE - Media OutReach Newswire - 18 October 2024 - Asia Pacific online shoppers are prioritizing flexible delivery options and free returns when making cross-border purchases, according to key insights from the global DHL eCommerce 2024 Online Shopper Trends Report.

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