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Behind the Scenes: Watch the Galaxy Z Flip Get Ready to Meet Users[2]

"The team is very encouraged by the positive response towards the Galaxy Z Flip in Singapore. We have also seen a strong demand for the Mirror Purple colour variant which has proven to be highly popular with Singapore consumers. We are glad that the beautiful Galaxy Z Flip has resonated well with our customers and the team is sparing no effort to bring in even more Galaxy Z Flip into the hands of Singapore consumers," said Sarah Chua, Vice-President, IT and Mobile, Samsung Electronics Singapore.

 

Available in two colour variants: Mirror Purple and Mirror Black, the Galaxy Z Flip is priced at the recommended retail price of $1,998 (including GST). New stock is expected to be available on the Samsung Online Store from 19 February, 8am.

 

More information is available at the following URL:

 

Samsung Online Store: https://www.samsung.com/sg/smartphones/galaxy-z-flip/buy/[3]

M1: http://www.m1.com.sg/galaxyzflip[4]

Singtel: http://www.singtel.com/galaxyzflip[5]

StarHub: http://www.starhub.com/galaxyzflip[6]

In addition to online stores, Galaxy Z Flip will progressively be available at more channels, beginning from 19 February at the following Samsung Experience Stores:

o    Address: 313 Orchard Road, #B2-24/25/26, Singapore 238895

o    Phone: 6836 1809

o    Opening Hours: Weekdays: 10am to 10pm, Weekends: 10am to 10.30pm

o    Address: 311 New Upper Changi Road, #B1-07, Singapore 467360

o    Phone: 6844 9310

o    Opening Hours: Daily, 11am to 9pm

o    Address: 200 Victoria Street, #01-63/63A, Singapore 180021

o    Phone: 6338 7911

o    Opening Hours: Daily, 10.30am to 9.30pm

o    Address: 1 Harbourfront Walk, #02-28/29, Singapore 098585

o    Phone: 6376 9150

o    Opening Hours: Daily, 11am to 10pm

Galaxy Z Premier Service

Samsung Galaxy Z Flip users will be able to enjoy specialised customer care services[1] designed to deliver the best possible experience:

  • 24-hour concierge support via Samsung Members App
  • One-time screen replacement or repair with a deductible of $180 (including GST)
  • Door-to-door pick-up and delivery service for device repair (up to two times only)
  • Galaxy Z Flip customers can also enjoy additional complimentary customer service benefits, such as 30-day 1-to-1 exchange for functional defects, data transfer assistance, diagnostic checks, one-time 1-to-1 in-box accessories exchange, and dedicated and priority queue at authorised Samsung Customer Service Centres at VivoCity and Westgate

The Galaxy Z Premier Service is valid for 12 months from the date of purchase of the new device. For more information about Galaxy Z Premier Service, please visit

www.samsung.com/sg/support/galaxy-z-premier-service/[7].

 

Trade Up: Easy Trade-in with Great Value

The Samsung Trade Up Programme[2] makes it easier for consumers to own the Galaxy Z Flip. Customer who purchase the Galaxy Z Flip (with or without contract) can trade-in their old eligible device[3] at Samsung Experience Stores[4], to receive an additional $100 trade-in value[5] on top of the regular trade-in amount.

 

Consumers can visit www.samsung.com/sg/tradeup[8] to learn more about the Samsung Trade Up Programme.

 

For more information about the Galaxy Z Flip, please visit:  https://www.samsung.com/sg/smartphones/galaxy-z-flip/[9].



[1] Terms and conditions apply.

[2] Provided by PC Dreams Pte Ltd as an independent third party.

[3] See www.samsung.com/sg/tradeup for the full list of eligible trade-in devices and their respective trade-in values. Trade-in value may vary, depending on the device condition. Samsung reserves the right to amend the list of eligible trade-in devices and their trade-in values at any time without prior notice.

[4] Samsung Trade Up Programme will be available for Galaxy Z Flip from 14 February, and Galaxy S20, S20+ and S20 Ultra 5G from 6 March.

[5] Selected trade-in models only. Terms & conditions apply, see www.samsung.com/sg/tradeup.

Authors: Samsung Electronics Co., Ltd.

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