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AI interviewers can’t connect with people the way human researchers can – they can produce only data, not meaning

  • Written by Kelley Cotter, Assistant Professor of Information Sciences and Technology, Penn State
AI interviewers can’t connect with people the way human researchers can – they can produce only data, not meaningAI models can pose questions and follow up on them, but the answers they solicit may be limited in scope and depth.Andriy Onufriyenko/Moment via Getty Images

Anthropic, the company behind the generative AI tool Claude, claimed in March 2026 that it used an AI interviewer to conduct “the largest and most multilingual qualitative study”...

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