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Hotel guests are getting used to refillable shampoos and less housekeeping, study suggests

  • Written by Farhad Tabatabaei, Ph.D. Candidate in Hospitality Business Analytics, University of Delaware
Hotel guests are getting used to refillable shampoos and less housekeeping, study suggestsToday's hotel guests apparently don't mind making their own beds.Tetra Images via Getty Images

Eco-friendly hotels increasingly are asking guests to forgo daily housekeeping or use their towels more than once. At the same time, hospitality researchers have long assumed that guests find these efforts to promote sustainability inconvenient and undesir...

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