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Emotion-tracking AI on the job: Workers fear being watched – and misunderstood

  • Written by Nazanin Andalibi, Assistant Professor of Information, University of Michigan
Emotion-tracking AI on the job: Workers fear being watched – and misunderstoodHow would you feel if your workplace was tracking how you feel?nadia_bormotova/iStock via Getty Images

Emotion artificial intelligence uses biological signals such as vocal tone, facial expressions and data from wearable devices as well as text and how people use their computers, promising to detect and predict how someone is feeling. It is used in...

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