Passengers whose flights are canceled or delayed may soon get better treatment in the US -- where airlines have long set their own rules
- Written by Janet Bednarek, Professor of History, University of Dayton
In Europe, customers are entitled to cash compensation for flight delays and cancellations.Murat Deniz/E+ Collection/Getty ImagesU.S. airline passengers in early 2023 faced the highest rate of flight delays since 2014. That heightened level of delays came shortly after December 2022, when Southwest Airlines experienced an epic meltdown, canceling 7...
