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Does your service business need AI? Here are 4 rules to help you decide

  • Written by David Cohen, Associate Professor of Management and Business, Skidmore College
Does your service business need AI? Here are 4 rules to help you decideNot everyone needs to jump on the AI train.primeimages via Getty Images

Artificial intelligence is the big thing right now, with industries from finance to health care to retail scrambling to adopt AI or risk being left behind. But speakingas professorsof business, we think some companies might be jumping the gun.

Our recent research suggests that...

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